Havana wrote:calleharnemark wrote:This is the right section, but since it's a guest we can't ban any account. Sorry.
Are you the one who manages this game? Also what company owns this game, I could write a strongly written letter to highlight the urgency of dealing with this issue. I don't think a company would like to be known as a company that allows guests to say such awful things. Maybe it is just not my place but there must be something we can do right calleharnemark?
No, Calleharnemark is not the owner or a moderator of this game, but she was definitely correct in what she said.
If a moderator was to catch the guest in the act of his misconduct they could trace his IP address and ban his IP from ever being able to connect to the game.
That can only be done if they are in the same place at the same time as the guest though so limits it's effectiveness immensely.
As of now all you can do to make this easier to cope with is:
Create & join games that do not allow guests.
Create game>Min level>Right Arrow to No Guests.
If you happen to be in a game with one or more guests in it you can mute them by clicking the little speech bubble next to their name in-game. This will hide anything they say so that you aren't subject to it.
Lastly, perhaps you could give us some more information, around what times does this happen to you? What is your GMT so we can accurately show up during this. Ideally, we should get a moderator to play some games with you around the times that this guest usually verbally abuses you so that they can ban him on the spot.
I hope this gets figured out, but rest in peace that not
ALL of us are like that, if you ever see me in-game feel free to say hello and invite me to a game, I'm friendly, and I don't bite
