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Why can't I log into VW?

PostPosted: Wed Jan 27, 2016 9:20 pm
by trevolution100
New to the forum, I haven't been able to log into VW for the last several days. The error message i'm getting says:

"Uable to connect to the API due to securityError. Please verify that your internet connection is working!"

I have internet, and it seems to be fine.

Anyone have any ideas whats going on? Is there something I can do?

Thanks

Re: Why can't I log into VW?

PostPosted: Wed Jan 27, 2016 9:45 pm
by British Bulldog
I can't help with log in problems sorry but I'm sure somebody will offer some advise shortly.

However welcome to the forum. Always good to see a new player.

Re: Why can't I log into VW?

PostPosted: Wed Jan 27, 2016 9:50 pm
by GivinUDaHimelik
trevolution100 wrote:New to the forum, I haven't been able to log into VW for the last several days. The error message i'm getting says:

"Uable to connect to the API due to securityError. Please verify that your internet connection is working!"

I have internet, and it seems to be fine.

Anyone have any ideas whats going on? Is there something I can do?

Thanks


Does logging in as a guest work? If so, log in as a guest, then try logging into your account. And is your account on the main VW site, or on an offsite (ArmorGames, Kongregate, etc.)?

Re: Why can't I log into VW?

PostPosted: Wed Jan 27, 2016 10:00 pm
by trevolution100
Thanks Bulldog.

I tried logging in as a guest, same error message. I normally play on armorgames, but i'm getting the same problem on kongregate. Just went on the the actual vortex wars site, nothing loads, not the ads nor game.

Re: Why can't I log into VW?

PostPosted: Wed Jan 27, 2016 10:10 pm
by GivinUDaHimelik
The rest of your internet works? Do other sites using Adobe Flash work?

Re: Why can't I log into VW?

PostPosted: Wed Jan 27, 2016 10:39 pm
by trevolution100
ya man, rest of internet is working. Just seems to be VW.

I wouldn't be getting the error message if i had been banned or something right?

Re: Why can't I log into VW?

PostPosted: Thu Jan 28, 2016 6:30 am
by Fangfallen
Try clearing your cache and cookies and giving it another shot.

Re: Why can't I log into VW?

PostPosted: Thu Jan 28, 2016 8:28 pm
by trevolution100
emptied cache, deleted cookies. still can't play :(

Re: Why can't I log into VW?

PostPosted: Fri Jan 29, 2016 5:38 am
by BeatlesFan
trevolution100 wrote:emptied cache, deleted cookies. still can't play :(


I have no idea, but I had this error once and did as recommended (empty cache, delete cookies) with no success. I had to do that and then a hard reboot and everything worked fine.

Re: Why can't I log into VW?

PostPosted: Mon Feb 01, 2016 11:50 am
by Quack
Uninstall flash player and reinstall it.